Shipping and Returns
GENERAL SHIPPING POLICY
Sativa Valley Essentials ships products to Washington State ONLY. The shipping is calculated based on the weight of individual products and distance of the destination.
Any order over $500 will require a signature at delivery.
Was your product damaged on arrival? Please notify us within 72 hours of receipt. Customers are responsible for checking their shipment at time of receipt.
That’s not what I ordered! No worries, simply notify us when you become aware of the discrepancy and we will happily arrange for your correct order to arrive – fast!
ESTIMATED DELIVERY TIME
Estimated delivery time is in BUSINESS DAYS and does not include weekends or holidays. Orders take at least one business day to process before shipping. Some products are handcrafted and may take longer to process (such as NW Emergency.)
We do not process orders or ship on weekends or holidays.
We currently do not offer international shipping.
Please contact us directly at
Sales@SativaValleyEss.com or 214-799-2663 with any shipping questions.